The viewer has been crashing a few seconds after loading an experience since September 17th. It happens when it connects to voice. The last entry in the crash log is always "[Voice] SpeechGraphics is online for local agent." It doesn't crash in the Home experience or the editor because there's no voice there. None of the settings stop it from connecting to voice. Is there anything I can do?
Date
Votes
1 comment
-
Wally - Sansar Official comment Hello Andrew,
I would be happy to help you resolve this issue.
Please submit a ticket here: https://help.sansar.com/hc/en-us/requests/new?ticket_form_id=373148
Using this method of submissions helps up better keep a record of problems and generally makes it easier to resolve things.
Please sign in to leave a comment.