Hello, I need help with my problem, every help is appreciated. I just downloaded Sansar and when I open (start) the game....There is just black screen and a cursor. I checked the game requirements and my computer has it all right. I don´t know really why it happens, but please can you help me?
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2 comments
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cara Official comment Hi there, If you have a black screen, it's possible that you may be affected by one of the following:
- Your graphics card drivers are out of date. Try installing the latest drivers.
- Your area or location may be blocking Sansar. Please reach our to the support team and they can help and provide steps to unblock you from using Sansar.
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DaisyWinthorpe In that case I advise you go to https://help.sansar.com/hc/en-us/requests/new and send in a support ticket.
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