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Cannot install Sansar from their Website

I was able to download the Sansar Installer from the website after multiple tries and restarting my computer a bunch. It kept giving me a "Failed due to Cancellation" error. Still don't know what happened to fix it... 

Anyways, now if I go to launch it the launch screen pops up and it stops responding. Anyone know what's up? 

Everything is up to date and I have more than plenty of storage space. 

Thanks

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