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Purchased Items Not Received In Inventory

Im new and Im having a problem buying things from the store.  Anything free is delivered no problem...but anything I buy does not arrive.  They take the money so they know who and where I am but the items do not arrive.

I have been talking to support but they jut keep asking me the same questions over and over and tell me they should be there...but they're not.  I don't know where else to look. Im down over a thousand Sandollars now with nothing to show for them.

I've even checked my scene inventory just in case but they're not there either.

Any ideas anyone may have would be gratefully appreciated.

Thanks …. 

 

Tallulah

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