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Scripting - .OverrideMediaUrl() does not retain width/height from scene settings

Galen

June 03, 2018 16:37

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HoverDerby has been suffering from a problem where the webpage displayed on several media surfaces was distorted in width and height for some users. Each user might see the scaling differently, even.

My scene settings had the width and height both as 2048. I found by experimentation that passing in this value explicitly with the .OverrideMediaUrl() method variants fixes this problem. I conclude that it is not correctly using the previously set width and height values for the media surface. It should carry the previous value forward if the call to .OverrideMediaUrl() does not explicitly include new values.

4 comments

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  Torley - Sansar June 06, 2018 21:07 Official comment

  Galen, what's your HoverDerby media surface URL? And other URLs you've had problems with?

  Our Quality Assurance team has been unable to repro this so far with various webpages (such as sansar.com) and are wondering if it's specific to certain media types.

  I've also used Nebulae's channel changer script, which replaces the scene's default media surface with /channel 1 and haven't seen this.

  Thanks for the report, looking forward to more details.

  Edited by Torley - Sansar June 06, 2018 21:07
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  Galen June 06, 2018 21:08

  http://app.hoverderby.com/Media

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  Torley - Sansar June 06, 2018 21:10

  

  ^ This is something like what you might see, right?

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  Galen June 06, 2018 21:11

  Correct. But no longer in that experience, as I used the remedy of forcing in the width and height in each call.