From what I see, new users are having trouble moving around the world of Sansar.
This is because the controls of the camera are not intuitive at all.
You should remove the "hold the right mouse button" to move the camera.
Like most games, the center of the camera should be where the mouse points, like First-person Shooter or others.
You should also replace the F3 button with the scroll wheel. Switch from the first person mode to the third person by scrolling the scroll wheel and at the same time control the height of the view of the third person mode.
(sry if my english is not accurate)