I have been following the thread: https://sansar.zendesk.com/hc/en-us/community/posts/223393127-Phong-textures-not-uploading
One of the things mentioned: "We have found that it works well to have the FBX and the textures associated with it in the same folder, assuming the paths are properly configured."'
Does the proper configuration require the folder to be zipped/compressed, or could it simply be a folder on the desktop with the model and texture both in it?
Could you give screenshots and description of the proper folder configuration the platform requires?
I am currently finding no success with uploading with texture.