world failed to load

I keep on getting this error message saying to check my internet connection and ensure that any installed anti-virs software has an exception for Sansar. The weird this is most of the worlds work while I can't get into Sansar park and some other worlds. I don't understand this error and I don't have any particular anti virus software, but I need make an exemption from the window security. However, it still doesn't work. Does anyone have any idea?


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