2

Sound gets jumbled after upload?

Neen

August 03, 2017 10:34

None

Follow

I tried uploading two .wav files just to test a script, but when I right-click either sound file in my inventory and select "Play" the sound is completely non-sensical, the volume fades in and out, and the audio itself is nothing more than constant clicking/clapping as it cuts in and out faster than the overall volume.

This is one of the original sound files: http://puu.sh/x0rtZ/852c6da4ee.wav
(You'll need to save it to hear it, most likely. It's a trumpet followed by cheering.)

Here's some info on the file:

Codec: IMA WAV ADPCM Audio
Channels: Mono (Possibly the issue?)
Sample rate: 44100 Hz
Bits per sample: 16

What does Sansar require from .wav files to work properly?

2 comments

• 1
  
  Torley - Sansar August 03, 2017 14:33

  Neen, thanks for reporting this.

  Mono files are fine under usual circumstances.

  I can reproduce your problem!

  The issue here is the "IMA WAV ADPCM" codec.

  You'll need to re-save your .wav file as PCM (uncompressed) which is what Sansar supports, then it will work.

  I was not able to open this .wav file in Sound Forge or Audacity (which prompted me to download FFmpeg libraries, which is a good clue of a dependency), but it opens in a WavePad demo (sure enough, after it downloaded FFmpeg). The fanfare sounds retro, like some of those older Windows clip art sounds that I used to get on CD-ROMs.:)

  The Sansar audio requirements and more details are here: https://help.sansar.com/hc/en-us/sections/115001283208-Working-with-Audio

  Edited by Torley - Sansar August 03, 2017 14:36
• 0
  
  Neen August 03, 2017 16:56

  Thank you Torley.

  The sound file is originally from a game (in the format the game uses), which explains the compression. It won't be a problem at all to convert, I just grabbed the first file at hand.