Hello I uploaded a ring that I made, It is complex but low poly. Parts are combined, and the stone is separate. When I uploaded it loaded fine, and shows in inventory. When I placed on scene, it never rezzed, it is invisible. I use Rhino, and the Phong shader.
Hi Marianna Monentes.
Would you mind sending this via email to help@sansar.com so that they can troubleshoot with you? Thanks!
Have you successfully uploaded any other items?
Yes I have uploaded other items successfully I wanted to try and upload my jewelry as a test.
I can forward to Sansar thank you Jenn
Hi Marianna, If you would like to send your file to me I would be happy to help troubleshoot for you.
David
I would need an email to send it to Garth, promise you won't sell it :)
Thank you,
Mari
It appears to be a texture issue. Rhino textures are loaded automatically to file, when applied to model in Jpg format. So Sansar did not recognize the textures. I did as suggested, applied png textures and then rendered, and saved to fbx. It uploaded fine and in inventory, but still not rezzing. I will keep at it until I figure it out,
thank you for all the replies :)
I finally got it loaded in scene, in two parts.. So it is possible :)