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Error "Cannot decode data for image"

Hello, I'm very new user of Maya.

I trying to upload the fbx object with texture.

However, everytime I attempt to upload, it say 'Cannot decode data for image' or the 'unknown image extension 'jpg, tiff' for file.

What kind of the image extension I use for the texture in Sansar?

.PNG didn't worked at all!

Thanks.

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