The Friends Release - October 31, 2017

Announcements & Reminders

New Features


  • Find friends - You can now search for people and friends using the new search tool in the people app! Find out how.
  • Identify avatars in desktop - The long awaited ability to identify avatars in desktop mode is now here! Find out how.
  • Sort experiences - Find out what's new or recently updated with the new sorting option on the Atlas.
  • New publish flow - There's a new flow for publishing experiences to the Atlas.
  • Basic controls - Always wondered what controls are available in Sansar? We now have a quick link to the Sansar controls documentation from the app launcher.
  • Voice chat update - Adjusted voice chat loudness so that voices are more audible in Sansar.
  • Scripts
    • Trigger collision events on animated objects - You can now trigger collision events against animated objects.
    • Trigger collision events on static objects - Collision events can now trigger even with static objects. You no longer need to set objects to dynamic to trigger collision events.
    • New Reflective base class - This allows different scripts to work more efficiently together.
    • Script property metadata attributes - Scripts now have added support for the following attributes: Default, Range, DisplayName.
    • Script event/messaging passing - New APIs SubscribeToScriptEvent and PostScriptEvent make it easier for scripts to communicate using the new Reflective class. See the ScriptBase page.


  • Sort experiences -  The ability to sort experiences was recently added in the web Atlas. Discover experiences more easily with this new feature!
  • Featured items in the Store - Discover our editorial team's favorite Store items using the new featured tab in the Store.
  • Search bar - Search the Atlas and the Store with the all new search bar.
  • Event calendar - Look out for the events calendar that will showcase upcoming events in Sansar, which will debut soon!


New Articles

Updated Articles



Known Issues

Resolved known issues from previous releases

  • There is a chance that the server may crash when multiple users connect to a given server instance.
  • The client briefly flashes as more experiences are loaded when a user scrolls the all tab of the Atlas.
  • The camera's pivot point will tilt from the ground rather than the camera's current location if freecam mode was activated while in 1st person mode.
  • Using the spacebar when using F2 to recalibrate the HMD may disable the function. In order to calibrate again, you need to use the App Launcher button using VR controllers or a gamepad and use the VR UI buttons to trigger calibration. After that, F2 will work again unless the spacebar is used again.
  • The sound effects in edit mode still plays even when UI sound effects is turned off on the user settings panel. (Fixed with Release Update deployed on October 5, 2017)
  • When VR mode is toggled off while using an Oculus Rift, the last experience frame becomes stuck in the headset.
  • In VR, turning the avatar before walking forward while in 1st person mode will cause the avatar to strafe, instead of walking forward in the new direction.
  • In VR, Avatar arms may continuously rotate around the avatar as the avatar loads into the scene.
  • Some dynamic objects do not appear to initialize their physics until they are moved in the experience. This is causing some physic based objects to appear to float in the air until an avatar bumps into them.
  • When the user toggles into VR mode the first time, the avatar's arms will clip into the avatar's body.
  • The avatar frame slightly rotates as the user pivots in 3rd person camera mode.
  • If an animated object is uploaded with a collision mesh, the animated collision mesh will stay stationary and does not animate with the object.
  • Deleting an accessory that has been uploaded to multiple accessories categories can cause the accessory to stay attached to the avatar even after it has been deleted.
  • When a terrain texture is being painted or erased over an older terrain texture, the terrain will occasionally flicker between the old and new texture.
  • Spamming the terrain chunk values up and down will cause Sansar to crash.
  • The yellow grid lines over the terrain can appear very large when sculpted over.
  • Terrain tools may be temporarily unresponsive while sculpting a terrain.
  • The terrain brush may appear disconnected from the mouse cursor if there are major changes in the terrain location.
  • When the user attempts to paint the terrain with the remove tool, all applied textures are erased at full hardness, exposing the default palette texture.
  • When the user attempts to smoothen terrain textures with the soften tool, all applied textures are erased at full hardness under the soften brush, exposing the default palette texture.
  • Dynamic animated objects are not triggering collision dependent scripts.
  • Avatars will rotate 90° from the direction of the spawn point as soon as they spawn into an experience. 
  • Ambisonic files ending in .ambix.wav format is now processed correctly.

Known issues for this release

  • General
    • Crashes may happen while using Sansar from time to time. Remember to save your work often in case something unexpected happens.
    • The SansarClient may show an error message that points out a missing en-US.toml file. However, this does not affect Sansar and it will behave normally.
    • The My Experiences app does not automatically refresh to show the updated image of an experience. To see the changes, close and re-open the My Experiences app.
  • Chat and people apps: 
    • The last searched term in the people app persists even if the people app is closed.
    • The People app button no longer highlights when users receive friend requests. However, friend requests still come in successfully.
    • Accepting a friend request does not clear the pending friend request marker from the People app.
    • The "Message" and "Mute" options are available when searching for people in the People app. Take note that you can only send messages to people who are in your friends list.
    • Searching for a user that is already added to your friends list shows the "add friend" and "mute" buttons. Although it shows "add friend", the user should already be in the friends list.
  • Avatars & the customization app:
    • Avatar arms do not act as expected in VR mode if only one VR controller is used. Moving your physical head will cause the arm to move and rotate around the avatar body even when the physical arm remains stationary.
    • Avatars do not rotate when the camera is moved in first person mode or when the avatar is standing on a moving platform.
    • In VR, male avatars using VR controllers appear to lean towards the left side when the controllers are active.
  • Item upload tool:
    • PC network drives fail to appear on the file explorer when uploading a file using the upload tool.
  • Edit mode
    • The message that appears while listing items does not display the selected item's name in the confirmation box.
    • Selecting containers in an animated object's component displays useless gizmos that does not affect the container contents even when moved.
    • A scale gizmo appears on light components even though light cannot be scaled.
    • Light objects can be scaled after a volume component has been added to it even though light cannot be scaled.
    • Animated objects has an "IsDynamic" properties option, which doesn't do anything.
    • Crash upon saving a scene.
    • Media surface videos can appear broken at certain height and width combinations.
    • Sansar crashes if an asset with a really high resolution texture is added to a scene from the inventory.
  • Terrain
    • The blue selection highlight can appear stretched when sculpting around the edges of a terrain object.
    • The terrain's base material shows around the edge of a brush when using the add tool.
    • The terrain will appear separated at the seam when using the terrain sculpting tool over a chunk seam.
  • Visit mode
    • At times, crashes may be experienced when switching between experiences.
    • Black patches may appear over objects in a scene while visiting experience.
    • Some surfaces appear very grainy when viewed from acute angles. This mostly appears on surfaces with low roughness and some metalness.
    • At times, occlusion culling behaves poorly and causes a portion of terrain spaces to be hidden or exhibit erratic behavior.
    • In Desktop mode, the tool that lets you identify avatars may get stuck on the mouse cursor. This triggers when you switch between third person and first person while hovering the mouse cursor over an avatar.
    • In first person mode, activating the teleport beams while running prevents the avatar from navigating left or right. Instead, it forces the avatar to rotate in the direction the teleport beam is pointed at.
    • The tool that lets you identify avatars can appear when hovering over users that are on another side of a wall or object.

Known issues from previous releases

  • General:
    • The right arrow on the experience details page in the Atlas only scrolls to the last loaded experience on the Atlas and fails to scroll through all experiences on the Atlas.
    • Attempting to open the Atlas after exiting VR mode in edit mode can cause Sansar to crash.
  • Chat and people apps: 
    • Accepting a friend request adds yourself to your friends list. During the avatar naming process, the ghost text doesn't disappear and the 'next' button fails if the user uses the tab button after entering an Avatar Name.
    • Rejected friend requests may reappear on the friend request list in some occasions.
  • Avatars & the customization app:
    • Sansar will occasionally crash if the user goes in and out of the avatar customization app and saves changes to an avatar.
    • Sansar may crash when launching the avatar customization app.
    • The female avatar's nose will tear up when the nose slider is set to the maximum value.
    • In VR, avatar arms may bind together towards the avatar's center and/or rapidly move back and forth between the avatar's center and the controller's position (Oculus Touch controllers only).
    • In VR, avatar's arms may not turn with the body when the user turns around to look over their shoulder.
    • In VR, avatars' head does not match the user's head tilt and is slightly off.
    • In VR, avatars' head tilting appears to favor rotating at the bottom of the neck, rather than the top.
  • Items & the upload tool
    • The new Arm IK feature is still being polished. Some bugs may trigger on the Avatar’s arms when it is enabled. For example, it's possible to get your avatar's arms to clip into its torso.
    • Avatars may take a quick step if a controller is used to navigate the avatar slowly through the experience.
    • Male avatars forward left strafe is not smooth while in first person camera mode. The avatar will appear to wobble left and right as they walk.
    • The same file can be uploaded to multiple categories in the Accessories sub-menu. This may lead to some odd results while customizing your Avatar.
    • Using undo after switching between accessories, and then deleting the previously applied accessory will re-apply the deleted accessory to the avatar, resulting in multiple attachment points.
  • Item upload tool:
    • Animated objects lose their animation when uploaded with a collision mesh.
    • A majority of textures assigned to .obj files do not import into Sansar.
    • Multi-part objects cannot currently be paired with a collision volume, which means they cannot be made dynamic or collide with other objects.
    • Some textures appear posterized after uploading them to Sansar.
  • Edit Mode:
    • The system memory will gradually rise as the terrain is being sculpted and painted due to an unlimited undo/redo history for terrain.
    • When editing an animated object, the Scale property only affects the object's size and not the distance the object travels during its animation. This means that scaling an animated object can often lead to unexpected and undesirable results, so make sure to model to the appropriate scale in your 3D modeling tool.
    • If an animated object's static mesh component is moved from its original container in the scene objects panel, the object's animation will no longer play.
    • In desktop mode, trigger volumes show the gizmo and the mini-object toolbar, which acts as a visual indication that it is selected. However, in VR mode, the gizmo and the mini-object toolbar are missing, thereby showing no visual indicator that it is selected.
    • Notifications appears behind the properties panel when in Edit Mode.
    • The icon for 'Trigger Volumes' in the visibility menu has an opaque black background.
    • The inventory may show two selected items at the same time. This happens when there is a selected item in the inventory when uploading a new item. Only the newly selected item will be added if you drag and drop it to the scene.
    • Toggling the Scene Settings panel forces the tool drop down to close.
    • The undo button does not work when adding and removing components in an object.
    • Items obtained from the store are improperly scaled when drag and dropped into a Sansar experience.
    • If a ribbon panel drop down is active, and the scene objects panel is used, the drop down panel will appear behind the scene objects panel.
    • Objects can be scaled beyond their maximum set limits.
    • Some store objects that rely on the emissive.exr texture to be used as their diffuse color are being tinted by the empty diffuse attribute, making the object appear dark and dull.
    • The sound effect for manipulating the gizmo handles have a noticeable lag. This may make it seem like the gizmo is slow in response to your mouse clicks.
    • Reloading a scene after deleting an object will cause the Scene Objects panel to reorder.
    • Setting Sky Distance with the slider is difficult for lower values.
    • Additional containers (and its components) that have been added to objects do not move with the object while visiting an experience.
    • Sansar will crash if an fbx file contains 4+ vertices which are all stacked on each other.
  • Terrain
    • The terrain will appear separated at the seam when using the terrain sculpting tool over a chunk seam.
    • Terrain sound crackles when the brush tool is used across the terrain at a fast speed.
    • The terrain flatten tool is currently not affected by the hardness value of the brush.
    • The terrain hardness brush is not affected by brush size values.
  • Materials editor:
    • Non uniform repeating textures do not repeat with the designated values (Ex:2x5) and when used will only repeat to the lowest value (Ex: 2x5 = results in a 2x2 repeat).
    • Sansar crashes if an object with a really high resolution texture is added to a scene from the inventory.
    • If the material editor is opened and saved followed by a custom name entered for the 'Item name in Inventory' field, the name will revert back to the default item name.
    • The material editor will appear to open then close if an unsupported object type is set as an .fbx file extension and loaded into the uploader.
    • When an object with more than 1 UV map is uploaded, only the first UV map will appear textured. All other UV maps will appear black.
  • Media surfaces:
    • Media Surfaces continue to play for a few seconds after entering Edit Mode.
    • If a media surface source is set to a gif image, that image will become squashed into one of the corners of the surface. If tiling is used, the empty space will also tile along with the image.
  • Visit mode:
    • At times, some lights do not bounce diffuse colors correctly. Bounced light may not show against the ground or walls.
    • At times, users' online statuses are not reflected properly in the People app.
    • Some emissives in Origin Cinema 360 aren't emitting light after Global Illumination upgrade.
    • VR hand and teleport beams are still visible after switching to desktop mode.
    • At times, some lights do not bounce diffuse colors correctly. Bounced light may not show against the ground or walls.
    • Selecting a container or component in the scene objects panel may cause the panel's contents to shift.
    • The camera zooms in and out on the avatar when moving in 3rd person mode with a controller.

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