Processing credit is the method by which you can transfer US dollars from the balance on your Sansar account into the PayPal account designated in your billing information.
As of December 4, 2018 the Process Credit form is unavailable on the Sansar website. We will be reintroducing the Process Credit form in early 2019.
To make requests to process credit during the interim period, email us at SansarRequest@Sansar.com using the email address associated with your Sansar account. Please include:
- "Sansar Refund Request" in the subject line
- Your Avatar Name
- PayPal email address
- Amount of US dollars you would like to process
Most credit processing requests can be completed within 5 business days. However, certain requests can take 10 business days. We strive for quick turnaround, however, holidays and transaction volumes can adversely affect processing times.
Process credit requests during the beta period will be processed only on amounts over $10.00 except where otherwise required by applicable law.
A fee will be applied to the amount you would like to transfer. The fee is 1.5% of the amount you are transferring. Note: there is a minimum fee of $3.00 and a maximum fee of $15.00 USD.