As of December 4, 2018 the Sansar Dollar Exchange is no longer available. You may still buy Sansar dollars at a fixed rate from the Sansar Store.
In early 2019 we will be introducing a new system for converting Sansar dollars to US dollars. We will also be reintroducing the Process Credit form in early 2019.
To make requests to process credit or convert Sansar dollars to US dollars during the interim period, email us at SansarRequest@Sansar.com using the email address associated with your Sansar account. Please include:
- "Sansar Refund Request" in the subject line
- Your Avatar Name
- PayPal email address
- Amount you would like to process:
- For process credit requests, the amount of US dollars
- For converting Sansar dollars to US dollars, the amount of Sansar dollars
Most credit processing requests can be completed within 5 business days. However, certain requests can take 10 business days. We strive for quick turnaround, however, holidays and transaction volumes can adversely affect processing times.